Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal data in compliance with UK data protection laws.

Version 1.2
Last Updated: December 2020
UK GDPR Compliant

Introduction

At KnowledgeX, our objective is to:

  • Support professionals throughout their lifelong learning journeys by providing a wealth of resources, including glossaries, articles, and other educational tools.
  • Help you build a global network with other professionals, enabling communication and the sharing of experiences based on your areas of expertise and interest.
  • Serve as a guide to assist both individuals and businesses in navigating today's rapidly changing business landscape by offering tailored solutions to meet specific goals.

Definitions

KnowledgeX

Referred to in this policy as "we", "us", "our", or "the website".

You, the User

Referred to as "you", "your", "user", "registered user", or "member".

We are committed to transparency regarding the personal data we collect, how we use it, and with whom we share it, in accordance with this Privacy Policy (including our Cookies Policy).

Members & Visitors

When you access our website or register as a member, the collection and use of your personal data is governed by this Privacy Policy, including the Cookies Policy.

When you subscribe to our emails, we will collect and process your first name, email address, and IP address. Your IP address helps us approximate your location to send communications at appropriate times.

Additionally, you may provide your profession, areas of expertise, and interests. This enables us to tailor content and communications to suit your preferences.

Privacy Commitment

We take your privacy seriously and have assessed that our use of your personal data has a minimal impact on your rights and freedoms. We do not sell or share your data with third parties outside the KnowledgeX group.

You may unsubscribe from our communications at any time by clicking the unsubscribe link provided in our emails.

1. Data We Collect

1.1. Information You Provide

Registration

When you create an account, you provide data such as your name, email address, telephone number (if applicable), and password. This information is not publicly displayed.

Profile Information (Optional)

You may provide optional data including your education, employment history, location, skills, specialities, interests, and profile photo. This helps you connect with others but is entirely voluntary. You can also choose whether this information is publicly visible.

Posting & Uploading

Any data you share through posts, comments, articles, photos, or videos is provided at your discretion. Participation in discussions, surveys, quizzes, or polls is voluntary. We collect data you provide in these interactions.

1.2. Information We Collect Automatically

We automatically collect technical and usage data when you visit our website, including:

  • IP address, browser type and version
  • Time zone, browser plug-ins
  • Operating system and platform
  • Page views and clickstream data
  • Search queries and interactions
  • Download errors and visit duration

1.3. Cookies and Tracking Technologies

We use cookies, tracking pixels, and similar technologies to:

  • Distinguish you from other users
  • Enhance website performance
  • Personalise your experience

Cookies are small files placed on your device. Tracking pixels (also called web beacons) are invisible tags that track your activity on the site. For further details, please refer to our Cookies Policy.

1.4. How We Use Your Data

1To personalise your experience and provide relevant services
2To fulfil any contracts with you and deliver requested services
3To notify you about changes to our services
4To ensure our content is delivered effectively on your device
5To contact you for the purposes above, where you have given consent

1.6. Data Storage and Transfers

We store your data securely on our servers, employing appropriate technical and organisational measures against unauthorised access, loss, or damage.

Security Measures

We use encryption (e.g., HTTPS, SSL) to protect your data in transit. You are responsible for keeping your password confidential.

However, please note that no method of data transmission over the Internet is entirely secure. While we take reasonable steps to protect your data, we cannot guarantee its absolute security.

2. Your Rights

Under UK data protection law, you have the following rights:

Access

You may request access to your personal data and receive a copy.

Correction

You may request correction of inaccurate or incomplete data.

Erasure

You may request deletion of your data if it is no longer necessary.

Objection

You may object to certain data processing activities, such as direct marketing.

Data Portability

You may request a copy of your personal data in a machine-readable format.

Data Retention: We will retain your personal data only as long as necessary, typically for the duration of your contract or newsletter subscription, plus a reasonable administrative period (not exceeding two additional years).

3. Account Closure

If you close your KnowledgeX account:

24h

Your personal data will typically stop being visible within 24 hours.

30d

We generally delete your account data within 30 days, except as needed for legal obligations, regulatory compliance, dispute resolution, security and fraud prevention, or enforcement of our User Agreement.

Important Note: We retain anonymised or aggregated data for analytics purposes. Content you have shared with others may remain visible, and we cannot remove copies shared by other users.

4. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or other communication methods.

Stay Informed: We encourage you to review this policy regularly to stay informed of any updates.

5. Data Protection Laws

This Privacy Policy complies with applicable UK data protection laws, including:

UK GDPR

The UK General Data Protection Regulation

Data Protection Act 2018

As amended or replaced from time to time

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your personal data, please don't hesitate to contact us.

Contact Us