Cookies Agreement

1. Introduction

This policy provides a detailed information about how we use cookies, collect and process the information which you can be identified directly or indirectly (Personal Data) while you are browsing KnowledgeX ,as well while interacting with the different platforms, portals and applications.

What do you need to know about cookies?

Cookies are small text files which are transferred to your computer or mobile device when you visit a website or an application. To understand the advantage of cookies, for example; cookies enable us to identify your device, secure your access to our website, and even help us know of any suspicious activity, if someone attempts to access your account from a different device.

By continuing using our services, you are agreeing to the use of cookies and similar technologies for the purposes captured below and in our privacy policy. You can change your cookies setting at any time. And you can find out how to stop your browser tracking your information here.

How we use cookies?

We use cookies and other technologies to ensure all our users has the best possible experience. In addition, cookies also help us keep your account safe. We mainly use cookies to:

• Remember stateful information about you, so you don’t need to fill or give us again, and again
• Keep you signed in, even when you alternate between different devices
• Help us understand how people are using our services, so we can make the user experience better
• To deliver customised advertising based on your geographical location
• Personalise your experience by remembering your preferences, settings, progress (performance cookies) so you can pause and pick up where you left off even through different devices (functionality cookies)
• To know if our emails and notifications have been read and if you find them useful

We may also use other similar technologies; clear GIFs / pixel tags, JavaScript, log files to automatically collect and record information about your usage and browsing activity on our website and across third party sites and online services (For more detailed information about these mechanisms and technologies, read the detailed descriptions below)

Cookies do not contain any information that personally identifies you as an individual. The cookies used on our website include those type of which are strictly necessary cookies for access and navigation such as;

First-Party cookies; these cookies are set by the website you’re visiting, and only our website can see it.

Session cookies; only last during your online session, and disappear from your computer or device when you close your browser.

Persistent cookies; these cookies stay on your computer or device after your browser is closed and last for a time specified in the cookie. We use persistent cookies when we need to recognise user for more than one browsing session. For example, we use them to remember your preferences for the next visit session.

Strictly necessary cookies; these cookies let you all the different services of the KnowledgeX website. Without them, the services can’t be provided. Also, as a service provider, we collect data from you to help us understand how you and other users are using the online website, so we can make your experience better over time. Some examples of these cookies;

Persistent cookies; these cookies stay on your computer or device after your browser is closed and last for a time specified in the cookie. We use persistent cookies when we need to recognise user for more than one browsing session. For example, we use them to remember your preferences for the next visit session.

Strictly necessary cookies; these cookies let you all the different services of the KnowledgeX website. Without them, the services can’t be provided. Also, as a service provider, we collect data from you to help us understand how you and other users are using the online website, so we can make your experience better over time. Some examples of these cookies;

• Technical information, including Internet Protocol "IP" address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-ins and versions, operation system, and platform.
• Information about your visit, including the full Uniform Resources Locators (URL) clickstream to, through, and from our website; including services you viewed or searched for; pages response times, download errors, length of visit, page interactions (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page as this contribute to helping us enhancing our website services
• You and other members may post contents that include information about you (posts, comments, articles, pictures, and videos) on our services. We may collect these public posts information about you, such as; news, rewards, recognitions, etc.)

Functional cookies; these help us personalise your KnowledgeX experience by remembering your preferences and setting. Some examples of how we use these cookies are:

• Remembering your choices of glossary, articles categories and favourable content and help you do things like commenting on a blog.
• Remember where you paused a video or e-learning and then later picking up where you left off
• Identify if you previously visited the website so that messages for new visitors are not displayed to you
• Remember setting on the website like language, color, font size, and preferred layout.

Performance cookies; these help us make sure the website is functioning properly and fix any errors.

Similar technologies; we may use things like pixels, web beacons, clear GIFs, page tags. They usually take the form of a small, transparent image that is embedded in a web page or email. They work with cookies, below is more detailed information about those tools:

• Pixels, web beacons, clear GIFs: These are tiny graphics with a unique identifier, similar in function to cookies, which we use to track the online movements of our website and application and to personalize content. We also use these in our emails to let us know when they have been opened or forwarded, so we can gauge the effectiveness of our communications.
• A pixel tag is an invisible tag placed on certain parts of the website; it does not leave a footprint on your computer/device. Pixel tags and cookies work together to tailor the website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.
• Analytics Tools: We may use internal and third-party analytics tools, including google analytics. Some of the KnowledgeX web pages may also contain content from other sites like YouTube, Facebook, or LinkedIn which may have set their own cookies. Also, if you share our KnowledgeX link page, the service you share it on (for example, Facebook or LinkedIn) may set a cookie on your browser. We have no control over such third-party cookies – you can turn them off, but not through us.
• The third-party analytics service providers we work with may combine the information collected with other information they have independently collected from other websites and/or other online products and services. Their collection and use of information are subject to their own privacy policies.